Account and data deletion

What happens next

Al-Qabas Technology will verify that the request comes from the account owner before processing it. You can also begin a request in iDark under Profile → Request account deletion.

The request covers your sign-in account, profile, saved addresses and payment-method references, wishlists, and other personal data associated with the account. Please specify if you only want particular data deleted while keeping your account.

Some order, payment, support, security, or dispute records may need to be retained to fulfill outstanding obligations, prevent fraud, resolve disputes, or meet legal requirements. We will explain any applicable retention when responding to your request. Retained data is kept only for those purposes and for as long as needed. Deleting your account does not automatically cancel an order or resolve an outstanding payment or refund.

Privacy policy

This policy explains how Al-Qabas Technology handles information in iDark (Android package com.tmody.store), our shopping app. Some screens may display the store name Denali. Contact us at alqabastechnology@gmail.com.

Information the app handles

• Account and contact information: your name, email address, phone number, user identifier, sign-in credentials, and profile information you provide.
• Shopping and delivery information: saved addresses, selected country and region, search queries, cart contents, wishlists, bids, orders, purchase history, delivery instructions, and payment-method information you choose to provide.
• Messages and user content: messages to sellers and support, reviews, reports, and photos, videos, or other attachments you choose to submit.
• Device and service information: push-notification tokens, device or app information used to deliver notifications, connection information such as IP addresses, and technical logs needed to operate and secure the service.
• On-device preferences: language, theme, currency, and related settings. Some preferences are stored locally on your device.

How we use information

We use information to create and manage accounts; display products; process and fulfill orders and bids; save shopping preferences; provide messaging and customer support; deliver service notifications; and investigate abuse, errors, and security problems.

Images and permissions

The app may ask you to select a photo or video, or use the camera when you choose an image-based feature, such as attaching an image or searching for a product by image. Selected photos and videos may be uploaded to provide that feature. Search queries are sent to our backend to return matching results. Where image search is enabled, selected images are sent to Google Cloud Vision for analysis. You can decline optional permissions in your device settings; the associated feature may then be unavailable. The app uses address information you enter for delivery; this is distinct from continuous device-location tracking.

Service providers and other recipients

We use hosting, database, authentication, storage, and notification providers, including Supabase, Expo, and Google services, to operate the app. Sellers, delivery providers, and support personnel receive information needed to handle your orders and requests. Content you intentionally share, such as reviews or seller messages, is visible to its intended audience. We may also disclose information where required by law or necessary to protect users and the service.

External stores and links

iDark can open third-party stores and websites. Information you provide on those sites is handled under their own privacy policies. Please review those policies before signing in or making a purchase on an external site.

Storage, retention, and security

Information may be processed in countries other than your own by our service providers. App connections to our backend use encrypted transport. We use access controls to protect information, but no system is completely secure. We keep information while it is needed to provide the service and meet order, dispute, security, and legal obligations. See the account-deletion section above for deletion requests and retention exceptions.

Your choices

You can update available profile details and saved preferences in the app, manage notification and camera permissions through your device settings, or contact us to request access, correction, or deletion of your information. Request deletion of your account and associated data.

Children

iDark is a general shopping service and is not directed to children under 13. If you believe a child has provided personal information without appropriate authorization, contact us so we can investigate and remove it where required.

Policy changes

We may update this policy to reflect changes to the service or legal requirements. The updated date appears above. Material changes will be communicated where required.

الخصوصية وحذف الحساب

تدير شركة Al-Qabas Technology — القبس للتكنولوجيا تطبيق iDark. قد يظهر اسم المتجر Denali في بعض الشاشات. آخر تحديث: 12 سبتمبر 2026.

طلب حذف الحساب والبيانات

قد نحتفظ ببعض سجلات الطلبات والمدفوعات والدعم والأمان والنزاعات عند الحاجة لتنفيذ الالتزامات أو منع الاحتيال أو الامتثال للقانون. نوضح أي استثناءات عند الرد على الطلب، ونحتفظ بها فقط للغرض والمدة اللازمين. حذف الحساب لا يلغي الطلبات أو الالتزامات المالية تلقائياً. يمكنك أيضاً طلب حذف بيانات محددة مع الاحتفاظ بالحساب.

البيانات واستخدامها

نعالج بيانات الحساب والتواصل التي تقدمها، والعناوين والطلبات والمشتريات والمفضلة والمزايدات ووسائل الدفع، والرسائل والتقييمات وبلاغات الإساءة والصور المرفقة. نستخدم معلومات الجهاز ورموز الإشعارات والسجلات الفنية لتشغيل الخدمة وحمايتها. تُستخدم البيانات لإدارة الحساب وتنفيذ الطلبات والتوصيل والدعم والمراسلة والإشعارات.

عند اختيار ميزة تستخدم الصور، قد تُرفع الصور التي تختارها لتوفير الميزة. عند تفعيل البحث بالصور تُرسل الصورة المختارة إلى Google Cloud Vision لتحليلها. يمكنك رفض أذونات الكاميرا والإشعارات الاختيارية. نستخدم عنوان التوصيل الذي تدخله، وهو مختلف عن تتبع موقع الجهاز باستمرار.

نعتمد على مزودي خدمات، منهم Supabase وExpo وخدمات Google، للاستضافة وتسجيل الدخول والتخزين والإشعارات. يتلقى البائعون ومزودو التوصيل والدعم المعلومات اللازمة لمعالجة طلباتك. قد تعالج البيانات خارج بلدك. تخضع المتاجر والمواقع الخارجية لسياسات الخصوصية الخاصة بها.

تستخدم اتصالات التطبيق بخوادمنا النقل المشفر وضوابط الوصول، لكن لا يوجد نظام آمن بصورة مطلقة. نحتفظ بالبيانات للمدة اللازمة لتقديم الخدمة ومعالجة الالتزامات والنزاعات والمتطلبات القانونية. يمكنك طلب الوصول إلى بياناتك أو تصحيحها أو حذفها عبر البريد أعلاه. التطبيق غير موجه للأطفال دون 13 عاماً. نحدّث هذه السياسة عند الحاجة ونوضح تاريخ آخر تحديث.